Plane Wrap Donation FAQ - Stand Up To Cancer

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Plane Wrap Donation FAQ

These FAQs are incorporated into and form a part of the Plane Wrap Donation Terms and Conditions.

What were the dates of the American Airlines official Stand Up To Cancer plane wrap donation campaign?

The American Airlines official Stand Up To Cancer plane wrap campaign ran the entire month of July 2019 (12:01 AM ET July 1 – 11:59 PM ET July 31, 2019).

Can I still submit a name for the American Airlines official Stand Up To Cancer plane?

The American Airlines official Stand Up To Cancer plane wrap campaign ended on July 31, 2019 at 11:59 /ET and we are unfortunately not able to take additional donations.

How can I see my honoree’s name on the plane?

Stand Up To Cancer emailed all donors with information on how to access the American Airlines microsite where you can look up your loved one’s name to view how it is displayed on the American Airlines official Stand Up To Cancer plane. There is also an option to purchase a small model of the airplane. If you donated to the plane wrap campaign and did not receive an email, please contact Donor Support by emailing support@su2c.org.

How can my honoree, friends and family see my honoree’s name on the plane?

Stand Up To Cancer emailed all donors with information on how to access the American Airlines microsite where you can look up your loved one’s name to view how it is displayed on the American Airlines official Stand Up To Cancer plane. The microsite provides the option to download the image of the name as it is displayed on the plane, which can then be privately shared with your loved ones. There is also an option to purchase a small model of the airplane. If you donated to the plane wrap campaign and did not receive an email, please contact Donor Support by emailing support@su2c.org.

I donated to the plane wrap campaign and never received an email with information on how to see my honoree’s name on the plane. How can I get this information?

Please contact Donor Support by emailing support@su2c.org for assistance.

How long will the name I submitted be on the plane?

It is anticipated that an honoree’s name will be on the plane for approximately 18 months, which is the lifespan of the decal. However, American Airlines reserves the right to remove the plane wrap or take the airplane out of commission at any time, in its sole discretion.

I added my loved one’s name on the plane, how do I book a flight on the plane?

Given the ever-changing schedules of aircrafts, we are unable to provide information on how to book a flight on the American Airlines official Stand Up To Cancer plane.

Can I purchase a model of the American Airlines official Stand Up To Cancer plane?

Yes, to purchase a model of the American Airlines official Stand Up To Cancer plane please click here.

Will my loved one’s name be legible on the American Airlines model plane?

Given the size of the model plane and number of names submitted, unfortunately you will not be able to read your loved one’s name on the model plane. However, in early October you will have the opportunity to customize the model with a plaque commemorating your loved one.

Is there a limit to how many model planes I can purchase?

No, there is no limit to number of model planes that can be purchased. To learn more please click here.

Can I get a refund for my donation?

Donations made in connection with the American Airlines official Stand Up To Cancer plane wrap campaign are not refundable. If you have questions, please contact Donor Support by emailing support@su2c.org for assistance.

What information about me did Stand Up To Cancer share with American Airlines?

When you chose to submit your honoree’s name for the Stand Up To Cancer plane, your name (as the donor), your email address and your honoree’s name were shared by Stand Up To Cancer with American Airlines and its designees for use in connection with the plane wrap campaign.

How do I learn more about Stand Up To Cancer?

To learn more about Stand Up To Cancer and its lifesaving science, please visit StandUpToCancer.org.

For all other questions and/or technical issues, please contact our donor support team.

If you have other questions and/or are experiencing technical issues, please contact our Donor Services team at support@su2c.org.

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